The automation started because the reporting was tedious and I wanted it to stop being my problem. It turned into something more useful.
I lead IT project delivery governance across BSS and distribution domains at Telenor Pakistan, now part of Etisalat e& Group: CAPEX tracking, vendor coordination, executive reporting and release readiness. Before that, PMO and Agile delivery for telecom and fintech clients across the Gulf.
I build workflow suites the way I would run a release. One gate holds every decision about contacting a person. The build fails on a hardcoded secret or a missing error branch. The queries get tested before anything runs, which caught five bugs a structural check had already passed.
I am not an engineer and I do not present as one. I am a delivery manager who builds his own tooling, which mostly means I can specify this work precisely, review it honestly, and say what it actually does.